Shipping policy

A.ROSE Shipping Information

At A.ROSE, we strive to provide efficient and reliable shipping services to ensure your washable silk pajamas reach you promptly.

Processing Time

  • Order Processing: Orders are processed within 1-3 business days after payment confirmation.

Shipping Methods and Delivery Times

  • Standard Shipping: Delivery typically takes 5-8 business days from the date of shipment within the continental U.S. (Free)

  • Expedited Shipping: Available at an additional cost, with delivery in 2-3 business days.

Shipping Rates

  • Domestic Shipping: Shipping rates are determined by the order total in the shopping cart for expedited shipping and free for standard shipping. 

Order Tracking

Once your order has shipped, you will receive a confirmation email with tracking information. You can use this information to monitor the delivery status of your package.

Shipping Restrictions

  • P.O. Boxes: We can ship to P.O. Boxes via USPS.

  • APO/FPO Addresses: We ship to APO/FPO addresses using USPS Priority Mail.

Customs and Duties

For international orders, please be aware that customs fees, import duties, and taxes may apply upon arrival in the destination country. These charges are the responsibility of the recipient.

Delayed or Lost Shipments

If your shipment is delayed or lost, please contact our customer service team at hello@arosesilks.com for assistance.

Contact Us

For any shipping-related inquiries, please reach out to us at hello@arosesilks.com.

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